EN attendant routing
LV operatora maršrutēšana
RU маршрутизация по операторам
DE Weiterleitung durch Telefonzentrale
FR routage du standard
Definīcija: In a call queue, a method of sending calls to agents whereby the first call in the queue rings all call agents at the same time. The first call agent to pick up the call gets the call.
Microsoft Terminology 2023. Entry from the Microsoft Language Portal.
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