EN serial routing
LV seriālā maršrutēšana
RU последовательная маршрутизация
DE serielles Routing
FR routage en série
Definīcija: In a call queue, a method of sending calls to agents whereby incoming calls ring all call agents one by one, from the beginning of the call agent list. If an agent dismisses or does not pick up a call, the call will ring the next agent and will try all agents until it is picked up or times out.
Microsoft Terminology 2023. Entry from the Microsoft Language Portal.
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