EN reference panel
LV uzziņu panelis
RU справочная панель
DE Bereich "Verweise"
FR panneau de référence
Definīcija: A pane in the Service Desk that is easily accessible by a CSR and provides the CSR with key information related to the primary record in the form, for example, relevant KB article, entitlements, and recent cases.
Microsoft Terminology 2023. Entry from the Microsoft Language Portal.
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