Definīcija: The Sales Hub tab available under activities for leads and opportunities. When a customer call regarding a lead or opportunity is processed in Conversation Intelligence, the Call Insights tab displays the information on the summary of the call.
Definīcija: A feature of the Microsoft Teams Admin Center that shows detailed information about the devices, networks, and connectivity related to the calls and meetings for each user in a Microsoft Teams or Skype for Business tenant account. It is displayed on the user's Call History tab.